Talks · Guides · Follows up
The AI agentfor every customer journey.
Vapsi talks to customers while they’re still on the page, and brings back the ones who leave.
Watch Vapsi catch a drop-off.
The problem
Every stuck customer is money you already spent.Vapsi makes sure it isn’t wasted.
When someone stops halfway through a journey, Vapsi brings them back.
They leave. Everything spent to bring them this far is lost.
Today’s help is reactive.Late, and expensive.
This is what a stuck customer gets today, and only after they’ve already left.
Calls once the drop-off shows up in a report, with no idea which step broke, so the call starts with questions. Most go unanswered.
The same message to everyone: “Complete your application.” It can’t answer the question they had, and most are never opened.
Waits for the customer to type. The ones who are stuck don’t type; they leave. And nothing follows them.
How it works
Vapsi is therewhen it happens.
An AI agent on your website and app. It sees the screen, speaks the customer’s language, and if they leave, follows up knowing exactly where they stopped.
Speaks up the moment they stall.
In their language, about the step they’re on.
Then it does the step with them.
Fills the field, fixes the error, taps the button. They stay.
It calls, then sends the link.
Within minutes, knowing where they stopped.
Use cases
Wherever someone has to finish alone.
- 01Lending
Walks them through DigiLocker when the OTP fails. Calls if they leave at the mandate.
AlsoLoan applications · KYC and documents · Card activation · EMI mandate set-up
- 02Insurance
Answers “does it cover my mother?” at 11pm, on the plan page. Nudges the renewal before it lapses.
AlsoPlan choice · Proposal and payment · Renewals
- 03Banking and investing
Gets the first SIP set up the day the account opens, not never.
AlsoAccount opening · First investment · Dormant accounts
- 04E-commerce
Answers size and fit on the product page; brings back the cart after the payment fails.
AlsoProduct questions · Checkout · Abandoned carts
- 05Gig platforms
Finds “end job” for her in ten seconds, not ten minutes on hold.
AlsoPartner onboarding · Help on the job
- 06SaaS
Shows the feature at the moment they’d have given up on it.
AlsoOnboarding · Feature adoption · Trial to paid
See it catch a drop-offlive.
Thirty minutes. Your journey, your language, a real call to your phone.
- One journey, one drop-off point.
- One script on your site. Live in a week, by your rules.
- Four weeks on real drop-offs. You read the numbers.